Terms and ConditionsMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Payment:
We accept most credit & debit card payments, and Paypal. If you are shopping from outside the UK, place your order and your card company will convert the transaction to your own currency.
All items listed are individual comics. We will therefore never charge for any comics we don't have ready to ship.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
Shipping:
We will normally send your order to you within 2 business days, but occassionally a few days longer. However, please allow 28 days for delivery in case of unforseen circumstances.
You must inform us as soon as possible if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
All of our products come with a 30 day no quibble guarantee, but comic must be returned in the same condition they were sent in. If a comic has clearly been misgraded (hopefully a very rare occurrance!) I will also refund the cost of return postage.
Tax:
Comics and Royal Mail postage charges are exempt from VAT.
Returns Policy:
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in the same condition as when sent.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
This web site is owned and operated by When Titans Clash! If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Privacy & Security Policies
When Titans Clash! do not disclose buyer's information to third parties.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Contact Us:
If you need to reach us, please email us using the link on the store page, alternatively you can phone or mail. If noone is available to take your call please leave your name & number and we will call you back within 24 hours:
When Titans Clash!
PO Box 54485,
London, E10 9BP
Phone: +44 (0)7903 949340
Email: mail@whentitansclash.co.uk
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